Find your trip details
Have your airline, flight dates, route, and confirmation information ready.
Cancellation assistance available
Review cancellation options before you decide.
Call to review the applicable cancellation terms, possible travel-credit options, and next steps for your existing itinerary.
Have your itinerary details ready · Refund or credit eligibility depends on fare and airline rules
Existing itinerary
Prepare for a faster call
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Share when you travel
The time before departure may affect available choices.
Explain what you need
Ask about cancellation, possible credit, or other available next steps.
What we can review
Understand the terms attached to your trip.
Get help identifying the practical next step based on the available information.
Cancellation rules
Review the terms associated with your ticket and itinerary.
Possible travel credit
Ask whether a credit may be available and what restrictions could apply.
Refund information
Review available information about potential refund eligibility.
Alternative options
Consider whether a change or rebooking option better fits your plans.
How it works
Three steps to review cancellation.
01 · CALL
Share your itinerary
Provide the flight details and explain what changed.
02 · REVIEW
Understand the terms
Review available cancellation, credit, or refund information.
03 · DECIDE
Choose the next step
Move forward with the option that fits your situation.
Other travel help
Explore another service.
Call for assistance
Talk through your next step.
Speak with a travel specialist about your itinerary and the available options.
Call (855) 321-3094